What orders qualify for free shipping?
We currently offer free shipping on all orders 0ver
What is the estimated shipping time?
The estimated delivery time using express / 2-day shipping is approximately 2-3 business days, however this timeline may vary with the final destination. 2-day shipping refers to transit time and does not include processing time. Please allow for an estimated 1 business day for processing.
Can I change my shipping address after my order has been placed?
No, the shipping address cannot be changed after the order has been placed.
If you have any concerns about an order that has already been placed please contact an Pulpit Air Customer Service: firstname.lastname@example.org
Can I cancel an order once the order has been placed?
No, once an order is placed and payment is taken, you cannot cancel your order.
If you have any concerns about an order that has already been placed please contact Pulpit Air Customer Service: email@example.com.
How will I know that you received my order and when will the payment be deducted?
After your order is processed you will receive an order confirmation number on screen and also by email. Your credit card or PayPal will be charged when your order ships.
The status of your order can be checked on your ‘Order Status’ page in the ‘Your Account’ section of this website.
Can I add items to an existing order?
No, items cannot be added to an existing order once payment has been made.
If you have any concerns about an order that has already been placed please contact an Pulpit Air Customer Service: firstname.lastname@example.org.
Do I need to sign for my order?
Yes. All orders must be signed for. If you are not able to accept a signature required delivery at your home address the courier will normally try to deliver the package 2 times and then hold it at the nearest facility for you to pick up at your convenience. If you have any concerns please make a note on the final step of the checkout, (Process Payment), and we will do our best to make alternate arrangements.
Does PULPIT Air ship to post office boxes?
Yes, we will ship to post office boxes but may have to use an alternate carrier which can increase the delivery time of your order.
How much tax will I have to pay?
All applicable taxes will be applied based on the country or region that your order is being shipped to.
Does Pulpit Air ship to multiple addresses?
No, we do not ship to multiple addresses. Each individual order will ship to only one address.
If you wish to send several items to different addresses, then a new order must be completed for each individual destination.
Can products be delivered to a different mailing address from the billing address?
Yes, the Shipping address can be different from the Billing address.
What packaging will my order be shipped in?
The packaging method will be determined by the product and number of products on your order. All orders are shipped in unmarked plain cardboard boxes. We take great care when packaging our products to ensure that all items arrive undamaged to their shipping destinations.
Is my package insured?
All packages are insured through the shipping company used.